Privacy Policy
CoreTrend Pro (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, your rights, and how we protect your information when you visit our website or use our products and services (collectively, the “Services”). By using the Services you consent to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide
Name, email address, billing address, payment details, account credentials, and any other information you choose to provide when purchasing, subscribing, registering, contacting support, or communicating with us.
b. Usage Information
Information about your interactions with the Services, including pages visited, features used, clicks, preferences, and other analytics data collected via our analytics tools.
c. Technical Information
IP address, browser type and version, device type, operating system, screen resolution, time zone, and other technical data necessary to provide, secure, and optimize the Services.
d. Cookies and Tracking Technologies
We and our partners use cookies, web beacons, local storage, and similar technologies to collect information about your activity on the Services. This helps us analyze usage, remember preferences, and deliver relevant content. See the “Cookies & Tracking” section below for details.
2. How We Use Your Information
We use collected information for these purposes:
Provide, maintain, and improve the Services (including updates, support, and new features).
Process orders, payments, subscriptions, and billing.
Communicate with you about your account, purchases, and support requests.
Send service-related messages, administrative notices, and, with consent, promotional communications.
Personalize and improve your experience, and administer surveys or feedback.
Analyze usage patterns and performance to improve the Services.
Detect, prevent, and respond to fraud, abuse, security incidents, or other harmful activity.
Fulfill legal obligations and cooperate with law enforcement or regulators when required.
3. Legal Bases for Processing (for European users)
If you are located in the European Economic Area (EEA) or UK, we process personal data under one or more of the following legal bases:
Contractual necessity: to perform our contract with you (e.g., provide the Services and process payments).
Legitimate interests: for security, fraud prevention, analytics, and improving the Services, where our interests are not overridden by your rights.
Consent: where we ask for and obtain your consent (e.g., marketing emails, non-essential cookies).
Legal compliance: where processing is necessary to comply with legal obligations.
4. Sharing Your Information
We do not sell your personal information. We may share information with:
Service providers: payment processors, email providers, hosting and infrastructure providers, analytics services, and other vendors who assist in operating the Services.
Third-party integrations: platforms you choose to connect with (e.g., TradingView, WunderTrading, PineConnector); those services may collect information according to their own policies.
Legal & safety reasons: when required by law, to respond to legal process, enforce our Terms, or protect rights, property, or safety.
Business transfers: in connection with a merger, acquisition, sale of assets, or similar corporate transaction (with notice to affected users where required).
5. Third-Party Services & Links
The Services may contain links to third-party sites and integrate with third-party services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing them with personal information.
6. Cookies & Tracking
We use cookies and similar technologies for site functionality, analytics, and marketing. Typical categories include:
Essential cookies: required for core functionality (account login, security).
Performance & analytics cookies: to understand site usage and improve performance.
Functional cookies: to remember preferences and settings.
Advertising cookies (where applicable): to deliver marketing or personalized content (only with consent where required).
You may control cookies through your browser settings and opt out of some tracking via browser-based opt-out mechanisms or tools we provide. Disabling cookies may affect your experience on the Services.
7. Your Rights
Depending on jurisdiction, you may have rights including:
Access your personal information.
Correct or update inaccurate information.
Request deletion of personal information (subject to legal retention requirements).
Object to or restrict certain processing activities.
Withdraw consent where processing is based on consent.
Request portability of your data in a commonly used format.
Opt out of marketing communications.
For California residents: you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure of categories of personal information collected or sold and the right to request deletion. To exercise rights, contact us at support@coretrendpro.com. We will verify requests and respond in accordance with applicable law.
8. Data Retention
We retain personal information only as long as necessary to provide the Services, to fulfill legal, tax, or accounting requirements, to resolve disputes, to enforce agreements, or as otherwise required by law. When personal data is no longer needed, we will delete or anonymize it.
9. Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. These measures include encryption for data in transit, access controls, secure hosting, and internal policies. However, no system is 100% secure; we cannot guarantee absolute security.
10. Children’s Privacy
The Services are not intended for individuals under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected data from a child, contact us so we can delete it.
11. International Transfers
We may store and process personal information in countries other than your country of residence. By using the Services, you consent to transfers to jurisdictions that may have different data protection laws. Where required by law, we use appropriate safeguards (such as standard contractual clauses) for international transfers.
12. Automated Decision-Making
We may use automated systems and analytics to provide, optimize, and personalize parts of the Services (e.g., analytics, signal delivery). These processes are intended to improve the product and are not a substitute for your own judgment. If applicable law grants you rights concerning automated decision-making, you may contact us to learn more.
13. Marketing Communications
We may send promotional emails and newsletters if you have opted in. You may opt out at any time by following the unsubscribe link in marketing messages or contacting us at support@coretrendpro.com. Transactional and service messages (e.g., order confirmations, account notices) are not promotional and cannot be unsubscribed from if required for service delivery.
14. International Users & Local Laws
If you are located outside the country where we operate, please note that data protection laws differ. This notice describes how we handle data generally; local laws may provide additional rights or obligations.
15. Changes to This Policy
We may update this Privacy Policy periodically. When we make material changes, we will post the updated policy on the site with a revised effective date and, where appropriate, notify you by email. Continued use after changes constitutes acceptance of the revised policy.
16. Contact & How to Exercise Your Rights
To ask questions, request access, correction, deletion, or exercise any privacy rights, contact us at: Email: support@coretrendpro.com.
17. Data Controller & Data Processor
The data controller responsible for the Services is Elite One LLC. We may use third-party processors to provide the Services; these processors act on our instructions and are required to protect your data.
18. Do Not Sell or Share My Personal Information
If you are a resident of a jurisdiction with a “Do Not Sell” right (for example, California), you may submit a request to opt out of sale or sharing of personal information. Contact us at support@coretrendpro.com with “Do Not Sell” in the subject line. We will respond in accordance with applicable law.
19. Complaint & Supervisory Authorities (EU/EEA)
If you are an EU/EEA resident and believe your rights under data protection laws have been violated, you may file a complaint with your local supervisory authority.
20. Miscellaneous
This Privacy Policy supplements and does not replace other notices you may receive when we collect or process data. If any provision is found invalid, the remaining provisions remain in effect.
Last Updated: 6.2.2026